Having delivered service desks since 1998, we know how to deliver a robust, predictable and highly performant operation. We provide access to both Shared and Dedicated options, backed by a modern, intuitive interface. Staffed by certified technical specialists, our principle aim is to provide a consistent, high quality service desk experience, acting as an extension of your IT team.
Powering our Service Desk is a suite of cloud-based automation, ITSM and ITAM tools, providing a scalable, feature-rich foundation. So long as you have an internet connection, you can benefit from built-in orchestration, automation, contextualised work-flows and machine learning, reducing resolution times, and increasing customer satisfaction.
Our Service Desk blends traditional agent-based support with analytics, machine learning, robotic process automation and orchestration, giving users ownership over their experience. This seamless integration shifts IT from a reactive function, to a user-centric approach, built around converged support.
If you would like to discover the full capabilities of our managed services, simply fill out the below form to get started!