Mission Critical Support allows you to delegate responsibility for just your core infrastructure, or elect to outsource the entire stack, with Ultima managing supported applications. Furthermore, using our service tierings - Essentials, Advanced and Ultimate - you can treat production and development systems differently.
Our service is designed to release an organisation from the burden of managing their underlying infrastructure, applications and workloads, so that they can continue to execute their IT strategy, without having to worry about keeping the lights on.
Our approach to delivery has always been to understand your culture and business requirement, in order to identify synergies between our organisations, allowing our teams to help take control of the day-to-day management of the outsourced operation, in accordance with established SLAs.
Simply fill out the below form to download our brochure, contact your Account Manager or email our team at firstname.lastname@example.org and we will be able to advise you on which is the best service for your needs and help get you set up.