Flexible managed service propositions acting as a seamless extension of your IT function. Our ISO 27001 certified technical service centre provides 24x7 support for a range of technologies, from across our strategic vendors.
We deliver 24x7 secure, remote support services, across a wide range of critical infrastructure, regardless of its location
Customers rely on Ultima to be their single point of contact for their IT queries, problems and service requests
Our global reach provides monitoring and management, with escalation to your local, in-country resolver groups
Today’s organisations have evolved into complex, multifaceted entities, which require a blend of support to meet the demands posed by an increasingly disparate workforce, while brokering services which reside both on-premises and in the public sphere. From the emergence of IoT, AI and digital platforms, to the rapid adoption of hybrid and multi-cloud provisioning, the threat of losing control is ever present.
Having delivered 24x7 managed services since 1998 and with a team of over 200 technical staff, we know how best to support organisations at the level they need. We have devised offerings that enable you to be selective over the support you require, supporting generations of products from a huge array of vendors.
“Often de-prioritised in favour of more pressing activities, patch management as a discipline plays a crucial role in an organisation's ability to fend off threats, while improving stability and functionality. Our service overcomes these challenges, leveraging automated tools with actionable insights.”
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