RPA uses software to emulate human interaction with applications and systems, using a standard user interface which is non-disruptive and permits automation across any electronic interaction or application.

Traditionally RPA has struggled over Citrix, Microsoft RDS and Microsoft WVD, however, Ultima’s in-house solution allows for frictionless automation to be extended to these softwares.

Virtual workers exploit AI in the form of Cognitive Data Processing, for the simulation of human intellect through learning, reasoning & self-correction. This extends their ability into handling unstructured interactions.

Data sits at the core of business transformation, providing insights which help with critical decision making and trend analysis. Our Technical Consultants and Business Analysts will work together to ensure your data is relevant and accessible before combining it to provide dashboards and visualisations to transform the way you see your business.

Ultima are both proactive and reactive when it comes to the management of the platform and processes to ensure that the customer experiences the maximum benefit from their investment.

Our specialists will handle tasks such as antivirus patching, server maintenance and licensing updates on the platform to ensure that all components are secure and functioning as required. In addition, monitoring of the process outcomes allows for potential optimisations and enhancements to be factored in, leading to a further increase on the return on investment.