maintenance herp
Maintenance Services
From The
Best In Business

Rely on us for your multi-vendor 24x7 maintenance services and break/fix support. Our dedicated team is experienced in delivering a high level of customer service, so from the time a call is placed, to when your issue is resolved, you can be sure of total quality

Why Choose Ultima?

of the UK can be reached within 1 hour 


accredited engineers


of delivered spares across multiple vendor platforms

Key Services
Break/Fix Support

With a large pool of experienced maintenance engineers, a vast logistics operation and our 24x7 ISO27001 accredited Technical Service Centre, we’re ready to assist. We often go beyond just repairing the hardware fault, working with your team to ensure restoration of service. We also offer a Platinum service to complement your break/fix maintenance solution, which includes warranty handling of all OEM support, free pre-take on health check, full obsolescence risk reporting, hot spares on sight, pre-warnings of EOSL for pre-planning migrations to TPM support and on-site destruction services if DMR required.

Wide Area Networks (WAN)

A WAN connects multiple sites to create an organisation’s own virtual secure private network, ensuring your business runs smoothly and data is secure. Ultima, powered by Convergence Group, can devise a WAN solution that is perfectly suited to your short and longer-term needs and ensure your network is always operating at optimum performance. We then manage the whole service for you - proactively monitoring the network every day to deliver maximum value for money.

Managed Print

Our fully managed print service can be scaled globally; it is implemented through a consultative process which allows it to be tailored to meet your objectives. Services include: remote monitoring and asset inventory management, automatic consumable supplies replacement and ordering, pro-active preventative maintenance and part replacement prior to failure, 24/7 support & management software and tools for continual process. This can result in 30% cost reductions, improved document security and optimisation of your existing fleet.

Toyota GB Managed WAN

Toyota were looking for a way to improve connectivity to their central systems for their network of approximately 250 franchised retail dealers. The solution needed to be cost-effective, efficient and meet the needs of each individual dealer, whilst improving the client experience.

"Ultima deliver nationwide break-fix support for a range of hardware vendors including HP, Dell, Sun, IBM and Cisco. Our dedicated team deliver a high level of customer service having not lost one service contract in 20 years due to poor service, so from the time a call is placed, to when your issue is resolved, you can be sure of total quality.”

Mark Pickin
Maintenance Service Business Manager
Get Started With Ultima