0333 015 8000 Menu
  • LinkedIn
  • Google+

Network & Security Engineer

Location UK-Berkshire-Reading
Category Managed Services
Type Permanent Full-Time

Overview

Ultima offers many of its Customers Remote Managed Service capability, whereby it assumes a 24x7x365 responsibility for specific aspects of their IT. This includes remote Security and Network management, remote management of Servers, Cloud and an expanding range of complementary support offerings including remote telephone support contracts.


Responsibilities

  • Technical Management all incidents, Change requests and system alerts, through to resolution\Customer Satisfaction
  • Remote telephone support of customer infrastructure\Applications high priority issues to resolution
  • Maintain High quality documentation & Knowledge base articles, to aid speedy ticket resolution and quality customer service
  • Achieve and maintain expert level qualifications\experience within the core supported products of your Technology area
  • Be available (on-call) out of hours for your technology area, resolving high priority customer and TSC related issues
  • Conduct technical presales meetings with Sales\Account management or Business Development Managers.
  • Design, build and configure customer devices, deploy and install on the customer site either remotely or on site
  • Mentor lower skilled members of the team.

Qualifications

Firewalls and Security

  • Check Point CCSA qualification
  • Check Point Gateway Products and all associated Blades
  • CCNA, CCNP Security
  • Cisco ASA\NGFW (Including Firepower) Wireless AP’s
  • Meraki FW\Wireless

 

Routers & Switches

  • Cisco WLAN (Aironet/WLC/WCS)
  • Cisco IOS-XR routing & switching
  • Cisco IOS routing & switching
  • HP\Dell
  • Meraki

 

Networking / Protocols

  • Static Routing, GRE, IPv6, Policy Based Routing PBR, Route Filtering, Redistribution,
  • Catalyst CatOS and IOS based Switches, VTP, STP, MST, RSTP+, Trunking, VLANs, Layer 3 Switches, Logical Ether Channels, Transparent Bridging, MLS, Cisco Nexus
  • TCP/IP, IPX/SPX, PPP, DNS, DHCP, POP3, SMTP, IPSEC, IKE, 3DES,MD5, RSA,
  • Frame Relay, OSPF, BGP, EIGRP, VPN, RIP, IGRP, QoS, Radius, SNMP, RMON, HSRP, VOIP, H.323,MPLS,QOS

 

Load Balancer

  • F5 Load Balancer
  • Netscaler
  • Kemp