Ultima is able to deliver a digital workforce which unifies Robotic Process Automation, Artificial Intelligence, Machine learning and Ultima’s Managed Service capabilities. These digital workers can undertake all of the heavy lifting related to your business processes, ensuring they are actioned with speed, efficiency and accuracy.
Many companies are under increasing pressure to do more with their existing workforce, whilst innovating, improving customer experience, and increasing employee satisfaction. In order to meet these demands, organisations need to free up capacity.
By integrating intelligent automation into your organisation, we can transfer the basic repetitive and mundane tasks from your human workforce to a digital worker, freeing up capacity. According to a McKinsey report within the Financial services sector, “43% of activities are automatable using intelligent automation” with Deloitte outlining that the “payback of implementing RPA was less than 12 months”.
Reduction in processing times for service desk tasks utilsing automation.