What our customers have to say about us
"I have worked with Ultima Business Solutions for over 6 years, they listen to customers' needs and are prepared to adapt their approach to ensure the customer is happy. Ultima have excellent technical engineers available across a multitude of different areas and are always professional in their approach to project or support work alike."
Holman Fenwick Willan LLP
“What differentiates Ultima from other IT providers, in our eyes, is the range of services provided and the depth of the expertise across all areas. Whether we are sourcing hardware, software licensing, professional services, IT support or complex security and end user computing solutions, the service levels from Ultima are always first class.”
Sterling Insurance Group
"Ultima has quickly established themselves as a trusted partner to 1st CENTRAL; demonstrating excellent breadth and depth of technical services & support encompassed in a timely, responsive and customer focused service. It’s for these reasons we continue to enjoy working with Ultima."
IT Operations Manager, 1st CENTRAL
“Thanks to Ultima, we’re getting a better return on our IT investment because we now have a full-blown view of our consolidated environment. Moreover, we now have a support partner who can advise us objectively on best practice and cost-effective ways of optimising infrastructure.”
“Ultima has proved time and time again it is a service provider we can depend on in our hour of need. It is the combination of Ultima’s responsiveness to our needs, vendor independence and the excellence and consistency of its consultancy services that differentiates it from others. Ultima is now firmly established as one of Blake Morgan's key trusted IT suppliers.”
IT Project Manager, Blake Morgan
"We have been working with Ultima for four years and the company has always been authoritative and supportive in the management on our Microsoft Licensing Agreements. The services of Ultima’s Software Licensing Team range from providing generic strategic advice and guidance to conducting full annual compliance checks and renewals. The support has enabled us to make decisions with full knowledge of the commercial implications of any changes as well as proactively deriving additional benefits from the agreement. This has been invaluable in helping us plan our desktop migration programme. Ultima has become a highly trusted and respected partner to the Telegraph Media Group Ltd and has enabled us to gain the most from our licensing agreements."
Head of Enterprise Operations, The Telegraph
"Ultima provide a level of service which is second to none and their staff are engaging, willing and helpful. You need never ask twice!”
Toyota & Lexus
“The Trust has worked with Ultima for a number of years now due to the strength and depth of the technical services and support available to my team. We enjoy working with Ultima because of their consultants’ responsiveness and flexibility in addressing our IT needs.”
"Our staff quickly realised that calling the “new” helpdesk resulted in the same helpful, friendly service and advice provided by the in-house team, but with the benefit of a large group of technicians who understood our environment and culture."
“FremantleMedia was impressed by Ultima’s proactive approach in quickly grasping its true business needs; by its determination to provide a bespoke and much improved outsourced service; by its previous track record during the Exchange migration project; and above all, by its drive toward continuous improvement of the service."
“The service from Ultima for our HP server fault was excellent. I logged the call with them around 9.30am and the fault was repaired by their engineer by 12.30pm. Being our mail server, it was important to restore service as soon as possible, which we did with their help.”
“We have used Ultima’s Technical Service Centre telephone support service since 2005. The length of this relationship is testament to the quality we receive to our primary services.”
"Ultima’s telephone support service enables us to have 24x7 access to the experts when our mission critical systems experience issues. Their overall expertise and awareness of the importance of our issues are the reason why we don’t look elsewhere.”
“Ultima’s experience and knowledge combined with dedication and hard work made our project to migrate from Exchange 2007 to Office365 a complete success. Nothing was too much trouble and we look forward to continuing to work with them in the future.”
“Ultima act as the service owner for the maintenance of our core HP Servers and Storage platform. They work with specialist maintainers who provide engineers and spares. The service is seamless and we are kept informed by Ultima and the specialist maintainers at every stage of the call. Ultima review the service and work with our team to ensure we have the right level of cover, and look at ways of reducing our cost so that we know we are getting best industry value. The agreed SLA is constantly achieved."
IT Manager, Allport Cargo Services
"Ultima’s Software Licensing Team has helped us rationalise and optimise our Microsoft Licensing. They have provided invaluable support ensuring consistency and compliance in a complex estate spanning 24 countries. Ultima is a trusted source of licensing advice."
RPC Containers Ltd
“Having worked with one of Ultima’s senior consultants on a major Windows-based desktop project, I was struck by how seamlessly he integrated into our team. His approach and work ethic in working collaboratively with my team to implement a solution has been absolutely first class and I would have no hesitation engaging or recommending him for future work. It is the combination of expertise, application and team working that sets him and Ultima apart from other IT solution providers.”
Director of IT Services, SThree Plc