Supplement your IT department with our specialist 24x7 support and cloud services
For many, the service desk is the ‘face of IT’. As users only make contact when there’s a problem, it doesn’t always attract the attention it deserves, which can result in a negative image across the business. For the IT department, maintaining the infrastructure and keeping users online is crucial, but not necessarily what they want to focus on.
How can you free up your IT department to spend more time on the core IT strategy and support your wider business?
By outsourcing to our experts, we take ownership of daily IT management, allowing you to focus on your core business. Through our Technical Support Centre, our end-to-end managed and support services give you a flexible, secure, and cost-effective solution.
FremantleMedia was impressed by Ultima’s proactive approach in quickly grasping its true business needs.
Operations Director, FremantleMedia
24 x 7 remote monitoring of your business enables users to work uninterrupted at anytime from anywhere. Our high-quality network and security solutions reduce risk, increase business uptimes and help you to adhere to new security requirements, such as ISO 27001.
We’ve partnered with some of the best data centres in the country to offer you highly resilient, flexible and secure hosting services. If any issues arise, all you have to do is call us and we’ll do the rest.
If you want to protect your business with our managed services, why not contact us to arrange for a business manager to visit you? They will provide strategic advice, discuss the benefits and costs, and design a tailored solution to meet your needs.