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About Ultima

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Ultima: Trusted IT Solutions Partner

For businesses that need to increase productivity by doing more with less, or want to support business growth, we provide business IT services that make technology a positive asset for your organisation.  Unlike many traditional resellers, we make IT work harder by better aligning it with the overall goals of your business.

As an end-to-end IT service and solution provider, we have existing relationships with hundreds of vendors and can act as your single point of contact. Through our Strategy and Planning Services, our highly skilled technical consultants will design and implement a flexible, tailored solution, which our Technical Support Centre will manage and keep optimised.

We can manage everything from planning to implementation and on-going support, and free up your IT department to focus on your core business.

Mission Statement

“To become the trusted long term IT partner of UK businesses by providing robust and flexible solutions which bring real business benefit”

Ultima’s Core Values

Ultima has built its reputation as a trusted IT partner over the last 25 years around the following values and attributes:

Expertise

Ultima’s prized asset is its people.  We believe we have an unrivalled depth and breadth of knowledge and experience, including over 200 technical staff, 75 senior consultants and 1400 years of implementation experience.  This knowledge base is spread across end user computing, mobility, cloud & data centre, networking & security as well as messaging & collaboration.  As Dave Rogers, Ultima’s Services Director comments  “I fervently believe the depth, quality and engagement experience with Ultima’s Services Team is second to none.”

“What differentiates Ultima from others is the depth of the expertise across all areas”

Sterling Insurance Group

Stability/Reliability

In order to become a long term IT partner, we recognise the importance of stability both in terms of the company and people.  Ultima has a totally unique 25 year track record of controlled and organic growth.  We are financially robust with an excellent credit rating and have a history of continually reinvesting profits in our people and infrastructure.  The staff retention rate at Ultima is one of the best in the industry which is predominantly due to the policy of investing in and developing its people, and wherever possible promoting from within.  The cumulative benefit to you is continuity and consistency of service and support.

“We have always found Ultima to be a reliable partner”

Arriva

Flexibility

This attribute is built into Ultima’s DNA and acts as a key differentiator from other similar sized competitors.  Our approach is not based on ‘one size fits all’ or on rigid package solutions but on tailored and customised solutions from the configuration of laptops to long term managed service contracts.

“We enjoy working with Ultima because of their consultants’ responsiveness and flexibility in addressing our IT needs”

Bedford Hospital

Independence

We are a truly independent company, which despite its size still fosters a close knit family atmosphere and engenders considerable company loyalty.  Free from the pressures of satisfying external shareholders, we are always able to take a long term view and are continually reinvesting our profits.  Equally, whilst holding tier 1 status with all the major vendors, Ultima is vendor agnostic in its approach and as such is focussed on finding the solution which is in your best interest.  As Max McNeill comments “The company ethos is based on a recognition that our customers, and nobody else, are at the very heart of every decision we make.”

“It is Ultima’s responsiveness, vendor independence and consultancy excellence that differentiates it from others.”

Blake Morgan